Draft for Robert to review before launch. This is not legal advice.
These terms apply when you book a session or buy a gift card from Family History Video, a business of Crunchy Lemons LLC in Utah.
Booking and payment
- A 50% deposit holds your date. The rest is due on the day of filming.
- Prices are quoted on your planning call and confirmed in writing before you pay.
Rescheduling and refunds
- Need to move your date? Let us know at least 48 hours ahead and we’ll find a new one at no cost.
- Health comes first. If your loved one is sick on the day, we’ll reschedule.
- Deposits can be used toward a new date for up to 12 months.
What’s included
- Studio Session: one storyteller, up to 2 hours on camera at our Utah County studio.
- Legacy Film: filming at their home or care center in Utah or Salt Lake County, in two sessions on the same day. Up to 2 extra family members may be filmed during the booked time.
- Photos and home movies (Legacy Film): up to 75 photos and 30 minutes of video that is already digitized. Please send them at least 2 weeks before filming. Extra items are priced per item.
- One round of edit changes is included.
- Travel outside Utah and Salt Lake County is quoted separately.
Gift cards
- Gift cards can be used toward any session or film.
- Gift cards can’t be exchanged for cash.
Your film
- You get a copy of your film to keep and share with your family.
- We may use short clips and photos from your session in our own marketing, like our website and social media.
- We never sell your film.
Text messages
If you check the box on our form, we may text you about your request. Reply STOP at any time to opt out.
Questions
Call or text (801) 608-8668.